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Phone button templates let you assign lines and features to positions in the Line View. Ideally, you modify templates before registering phones on the network. In this way, you can access customized phone button template options from Cisco Unified CallManager during registration. The default button template uses position 1 for lines and assigns position 2 through 6 as speed dial.

You can assign these features to button positions:. Use softkey features in the Options menu to access other phone features, such as call park, call forward, redial, hold, resume, conferencing, and so on. These services comprise XML applications that enable the display of interactive content with text and graphics on the phone. Examples of services include Push to Talk, directories, stock quotes, and weather reports.

Some services, such as Push to Talk, can use the configurable Applications button located on the side of the phone.

This web-based application provides a graphical user interface GUI for limited, end-user configuration of IP Phone applications. Step 1 Before you set up services, gather the URLs for the sites you want to set up and verify that users can access those sites from your corporate IP telephony network. Step 3 After you configure these services, verify that your users have access to the Cisco Unified CallManager User Options web-based application, from which they can select and subscribe to configured services.

See the "How Users Configure Phone Features and Services" section on page A-6 for a summary of the information that you must provide to end users. These directories can include:. To support this feature, you must configure corporate directories. See the "Configuring Corporate Directories" section for more information.

To support this feature, you must provide the user with software to configure the personal directory. See the "Configuring Personal Directory" section for more information. Authentication establishes the users' rights to access the system.

Authorization identifies the telephony resources that a user is permitted to use, such as a specific telephone extension. To configure Personal Directory from a web browsers, users must access their User Options web pages.

You must provide users with a URL and login information. To obtain the TABSynch software to distribute to users:. Adding users to Cisco Unified CallManager allows you to display and maintain information about users and allows each user to perform the following actions:. You can add users to Cisco Unified CallManager using either of these methods:.

To add users individually from Cisco Unified CallManager 5. This method also enables you to set an identical default password for all users. From the User Options web page, users can customize and control several phone features and settings.

You must also associate appropriate phones with the user. To perform these procedures:. Most options on the User Options web pages appear by default. However, two options that do not appear by default are:. You can control the options that appear on the User Options web pages by using enterprise parameter settings in Cisco Unified CallManager Administration.

Note The settings apply to all User Options web pages at your site. To change the options that appear on the User Options web pages, follow these steps:. Step 2 In the CCMUser Parameters area, specify whether a parameter appears on the User Options web pages by choosing one of these values from the Parameter Value drop-down list for the parameter:.

True —Option appears on all the User Options web pages default. False —Option does not appear on the User Options web pages. You can customize the phone ring types available at your site by using a set of phone ring sounds that are provided by Cisco Unified CallManager or by creating your own pulse code modulation PCM files and editing the RingList.

Configuring Features, Templates, Services, and Users. Download this chapter. Otherwise, the password appears in readable text in the phone configuration file and can be viewed from any host that has access to TFTP server.

Users assign index codes from the User Options web pages. Connects incoming calls automatically after a ring or two. Auto Answer works with either the speaker or the headset mode. Block external to external transfer. Call display restrictions. Allows users to redirect incoming calls to another number. Call pickup. Displays incoming call information on the phone screen. Welcome to our community!

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We can't always guarantee that the perfect solution to your specific problem will be waiting for you. Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units in their network. In some instances, the mechanics or electronics of various headsets can cause remote parties to hear an echo of their own voice when they speak to Cisco Unified IP Phone users. Cisco Systems recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency RF and audio frequency AF signals.

Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur. The primary reason that support of a headset would be inappropriate for an installation is the potential for an audible hum. This hum can either be heard by the remote party or by both the remote party and the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can be caused by a range of outside sources, for example, electric lights, being near electric motors, large PC monitors.

See the "Safety Information" section for more information. Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to the user and the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance. For information about headsets, see:. Use these buttons to adjust the ear piece volume and to mute the speech path from the headset microphone. Cisco recommends the use of good quality external devices speakers, microphones, and headsets that are shielded screened against unwanted radio frequency RF and audio frequency AF signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur.

In these cases, Cisco recommends that you take one or more of the following actions:. Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors.

After charging the battery and configuring the wireless IP phone, you are ready to power on the phone and connect to the WLAN. Use the following sections for more information about starting up the phone:. The phone displays the Cisco Systems screen. The phone screen displays these messages as the phone starts up:. The following information displays on the main phone screen:. When the phone passes through these stages with no errors, the phone started up properly.

Now the phone is in standby mode and is ready to place or receive calls. The signal icon in the upper left corner shows the strength of the signal between the wireless access point and the phone. The phone must have an adequate signal to successfully place or receive calls. If the signal icon displays only one bar, the weak signal can cause problems with phone performance.

Note The status message, "Leaving Service Area" indicates that the phone is not receiving a strong signal. If the phone does not complete these steps successfully, see the "Resolving Startup and Connectivity Problems" section on page The phone is in active mode when there is an active RTP stream. When the phone is performing one of these actions, it is consuming power:. The standard battery provides up to 10 hours of talk time in active mode and the extended battery provides up to 12 hours of talk time.

The standard battery provides up to 80 hours of standby time and the extended battery provides up to hours of standby time. Depending on your specific network configuration, not all of these steps may occur on your unified IP phone. At startup, the phone runs a bootstrap loader that loads a phone image stored in Flash memory. Using this image, the phone initializes its software and hardware.

Resolving Startup and Connectivity Problems, page The phone searches its network profiles and scans for access points that have a matching SSID and authentication type. The phone associates with the access point with the highest RSSI that matches with its network profile.

For added security, static WEP encryption might optionally be used. Authentication Mechanisms in the Wireless Network, page The unified IP phone checks to verify that the proper firmware is installed or if new firmware is available to download.

Cisco Unified CallManager informs devices using. Devices using. The TFTP server has configuration files and profile files. A configuration file includes parameters for connecting to Cisco Unified CallManager and information about which image load a phone should be running. A profile file contains various parameters and values for phone and network settings.

If the phone was manually added to the database, Cisco Unified CallManager identifies and registers the phone. If the phone was not manually added to the database and auto-registration is enabled in Cisco Unified CallManager, the phone attempts to auto-register itself in the Cisco Unified CallManager database.

Download this chapter. Caution The battery pack is intended for use only with this device. Caution Do not disassemble, crush, puncture, or incinerate the battery pack. Caution To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. Caution Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If the electrolyte has come in contact the eye, flush the eye with water for 15 minutes and seek medical attention.

Caution Do not charge the battery pack if the ambient temperature exceeds degrees Fahrenheit 40 degrees Celsius.



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